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People and One-on-Ones  ›  Lesson

Performance Evaluations

Performance Evaluations 12 minA fair performance evaluation judges impact against clear, shared expectations, uses evidence from the whole period to counter bias, and contains nothing the person is hearing for the first time.

Performance Evaluations

Review season arrives, and Meera sits down to write Arjun's review. She clearly remembers his excellent June launch and very little from January to April. She is about to write something that will shape his pay and his next year, based on about six weeks of memory.

The rule

No surprises: the review only writes down what you've already said.

A fair evaluation rests on four things.

  • Clear expectations, set in advance. People can only meet a bar they can see. Most companies publish expectations for each level, often called a career ladder. At Haat, a mid-level engineer is expected to own features end to end and to give reviews that others learn from.
  • Evidence from the whole period. Keep short notes after one-on-ones and after notable events. Without them, memory plays tricks:
    • Recency bias: the last few weeks crowd out everything before them.
    • Halo effect: one strength colours every other judgement.
    • Similarity bias: people who work or think like you seem better.
  • Impact, not activity. "Led the refund flow; refund-related support tickets fell by a third" is impact. "Worked late most nights" and "wrote a lot of code" are activity.
  • No surprises. Any concern in the written review should already have come up in one-on-ones, months earlier, with time to improve. The review sums up conversations that have already happened; it is not the place to start one.

A written review usually covers what went well, with evidence, what to grow, a rating if the company uses them, and goals for the next period.

The shortcut

For every sentence you write, point to the evidence and the date you last said it. If you can't point to evidence, the sentence is an opinion. If you have never said it to them, it is a surprise.

Writing Arjun's reviewStep 1 of 4
  1. Pull the expectations

    Mid-level: owns features end to end, and gives reviews that teach. These are the headings Meera judges against.

The trap is writing the review from memory in one evening. Memory hands you recency, halo and similarity bias at no extra charge.

Drills

Answer fast — trust the rule.

quick drill

Meera remembers Arjun's June launch vividly but little from January to April. Which bias is at work?

quick drill

Kabir first hears that his code reviews are too slow when he reads his annual review. What went wrong?

quick drill

Priya is superb at system design, so Meera rates her highly on communication too, without checking any evidence. Which bias is this?

quick drill

Which is the strongest evidence of impact?

Remember

  • No surprises: the review only writes down what you've already said.
  • For every sentence, point to the evidence and the date you last said it.
  • Keep notes across the whole period to beat recency, halo and similarity bias.

Practice — level up

0/1 solved

Write your answer, then compare it with a rubric and a model answer.

ExplainPlan a fair review

You are about to write a six-month review for someone on your team. Explain how you would gather evidence, which biases you would guard against and how, and what you would do if you find a concern you have never raised with them.